Today a meeting of all BPOs / Call Centres operating in Mangalore City was held in the office of Superintendent of Police D.K. District, mainly to review the security of the employees working in these units. The meeting was attended by the representatives of
- Mphasis, Jeppu, Mangalore
- Infosys, Kottara, Mangalore
- J-Tech Informatics, Chilimbi, Mangalore
- Raj Info Vision, Marnamikatte, Mangalore.
The meeting was chaired Mr. B.Dayananda SPDK. Besides Additional SP Mr.B.S.Lokesh Kumar DK. District and DySP Mangalore City Mr.S.M.Mantoor also participated.
In the meeting the representatives of the Call Centres explained the various security measures adopted by their companies for the safety of the employees – especially for those working in the night / late shifts and more importantly the lady employees.
As on now most Call Centres are found to be dependent on outside transport operators for ferrying their employees from their places of accommodation to work place and then dropping them back. The companies emphasized that they are adhering to all the safety norms that are invogue and also promised that they will try to improve the same by incorporating technological measures like GPS tracking, SMS messaging …etc in the future.
SPDK requested the companies to take the department into confidence in any of their security related issues and ensure foolproof security to their colleagues. In addition he also alerted the companies to be aware of the various threats to their systems/programs/softwares by hackers and tech savvy criminals.
Lastly the executives of the companies assured that they will be happy to participate in any of the projects of the Police Department benefitting the society at large.
The meeting lasted for about 1.30 hours.
